Zero Stress Staffing Frequently Asked Questions

If you have a question, check the FAQ for an answer before you contact us. You can try the Zero Stress Staffing forum too, but note that our staff will NOT respond to you on the forum, only other members. Use the form below to contact Zero Stress Staffing staff for important questions and problems.

The most Frequently Asked Questions are...

  • Question: Why is the price displayed on the charts sometimes different than the FX price quoted? Answer
     » Vantage FX, in conjunction with Enfinium, receives FX price feeds through our liquidity provider. Most FX providers offering this style of price feed will levy a fee per trade to keep clients trading costs down. Vantage FX and Enfinium places a very small spread markup to cover hedging costs and this is reflected in the difference between the price quoted and the indicated chart level. In addition we would like to point out that charts are always for indication purposes only.
  • Question: How do you calculate the margin per trade? Answer
     » Overall Lot Size / Leverage Amount For example: 2 lots at 400:1 200,000 / 400 = 500 margin required
  • Question: Where are my funds held? Answer
     » FXSalt is committed to ensure the protection of the funds lodged by its' clients and for this purpose we have appointed Primus as our approved custodian company who are regulated by the FSC (Financial Services Commission). Your funds will be held in segregated (ring fenced) client accounts which are independently administered by Turnstone Corporate and audited by world-renowned firm, Ernst & Young. The client accounts are held at one of the world's safest and strongest banks, Barclays Bank PLC who are fully regulated and guaranteed.
  • Question: My leverage ratio is 1:100 - How much margin do I need to open a 0.1 lot in GBP/USD ? Answer
     » FXSalt has an automated funds withdrawal which allows our clients to request a transfer of funds from their trading account balance. In compliance with International money laundering laws we will not allow any third party payments. Please click here for more information.
  • Question: Can I hold positions over the weekend and major holidays? Answer
     » Yes, you may hold positions over the weekend and major holidays, but make sure you review your margin balance to cover any negative move against your open positions. It's not uncommon for currencies to "gap" - trade at prices considerably away from previous levels - when they re-open for trading after a holiday or weekend. This may negatively impact your excess margin. We suggest you keep a cash "cushion" in your account in order to help protect against automatic liquidations of your positions to meet margin requirements.

If you dont find your answer here, you can contact Support Staff...